Shipment Policy for Flavor Bina

Effective Date: January 7, 2025

At Flavor Bina, located at 8913 Crismond Ln, Spotsylvania, Virginia, United States, we are committed to ensuring that your orders are processed and delivered efficiently. This Shipment Policy outlines our shipping methods, timelines, costs, and related details. By placing an order with Flavor Bina, you agree to the terms outlined in this policy.

1. Order Processing

  • Processing Time:
    Orders are typically processed within 1-3 business days (Monday through Friday, excluding holidays).

  • Order Confirmation:
    After placing your order, you will receive an email confirmation with your order details. Once your order is shipped, you will receive a shipping confirmation email with tracking information.

  • Backorders:
    If an item is out of stock, we will notify you promptly and provide options such as canceling the order, choosing an alternative product, or placing the item on backorder.

2. Shipping Methods and Costs

We partner with reliable carriers to deliver your order promptly and securely. Shipping costs are calculated at checkout based on the weight of your order, destination, and selected shipping method.

  • Standard Shipping:

    • Delivery Time: 5-7 business days
    • Cost: Calculated at checkout

  • Expedited Shipping:

    • Delivery Time: 2-3 business days
    • Cost: Calculated at checkout

  • Priority Shipping:

    • Delivery Time: 1-2 business days
    • Cost: Calculated at checkout

3. Free Shipping

From time to time, Flavor Bina may offer free shipping promotions. These promotions will be clearly indicated on our website and are subject to the specified terms and conditions.

4. Shipping Destinations

  • Domestic Shipping:
    We ship to all 50 states within the United States, including Alaska and Hawaii.

  • P.O. Boxes and APO/FPO Addresses:
    Orders shipped to P.O. Boxes or APO/FPO addresses will be delivered via USPS. Delivery times may vary.

  • International Shipping:
    At this time, Flavor Bina does not offer international shipping.

5. Order Tracking

Once your order has been shipped, you will receive a tracking number via email. Use this tracking number to monitor the status of your shipment on the carrier’s website. Please allow 24-48 hours for tracking information to update after your order has been dispatched.

6. Delivery Timeframes

Delivery times begin after your order has been processed and shipped. Please note that delivery times are estimates and may vary due to unforeseen circumstances such as weather delays or carrier issues.

7. Shipping Delays

While we strive to meet delivery timelines, delays may occasionally occur due to factors beyond our control, including:

  • Weather disruptions
  • Carrier-related delays
  • High order volumes during peak seasons

If your order is delayed significantly, we will notify you and work with the carrier to resolve the issue promptly.

8. Damaged, Lost, or Missing Shipments

  • Damaged Items:
    If your order arrives damaged, please contact us immediately at info@flavorbina.com or call (540) 507-8450. Provide:

    • A description of the damage
    • Photos of the damaged item
    • Your order number

  • Lost or Missing Shipments:
    If your package is marked as delivered but you have not received it, check with neighbors and your local carrier. If the package is still not located, contact us for assistance.

9. Incorrect Shipping Information

It is the customer’s responsibility to provide accurate shipping information at checkout. If an incorrect address is provided:

  • Contact us immediately to update your information before the order is shipped.
  • If the package is returned to us, additional shipping costs may apply to resend the order.

10. Shipping Costs and Refunds

Shipping fees are non-refundable unless the return is due to an error on our part or a defective product. For information on returns and refunds, please refer to our Refund and Returns Policy.

11. Sustainable Shipping Practices

At Flavor Bina, we are committed to reducing our environmental footprint. We use eco-friendly packaging materials whenever possible and partner with carriers that prioritize sustainability.

12. Changes to Shipment Policy

We reserve the right to update this Shipment Policy at any time to reflect changes in our shipping practices or operational requirements. Updates will be posted on this page, and the “Effective Date” will indicate the latest revisions. Please review this policy periodically.

13. Contact Us

If you have any questions or concerns about your shipment, please contact us:

Flavor Bina
Phone: (540) 507-8450
Email: info@flavorbina.com
Website: https://flavorbina.com

This Shipment Policy is effective as of January 7, 2025. Thank you for choosing Flavor Bina. We are committed to delivering your orders with care and efficiency.